REGULATIONS FOR STAYS AT "TORRE RUFFA" VILLAGE
a) No motor-vehicles in the holiday village – they have to be parked in parking place.
b) Pets are not allowed. It is absolutely forbidden to use bicycles, monocycles or similar and to disturb other client's calm.
c) All guests observe the rest periods from 2.30 pm to 4.00 pm and from 00.30 pm to 11.00 am.
d) Access reserved for Village Torre Ruffa guests – possible visitors (we mean guest’s guests on vacation, allowed for few hours) have to be authorized by Head Office with entrance-ticket.
e) Room assignment is solely competence of management.
reservations are accepted until rooms are available – it is necessary to sendreservation-form completely filled out and signed with deposit of 30% of the total amount. Reservations without deposit are not accepted.
3) FINAL PAYMENT:
the final payment has to be made 3-4 days after arrival – the reserved period is guaranteed also in case of late arrival or anticipated departure.
4) CANCELLATIONS: clients who have to renounce holiday for unexpected reasons can request refund of their amount sent as deposit of 30% sending the communication of cancellations by recorded delivery within 30 days before arrival. Date as postmark.
The "Villaggio Torre Ruffa S.a.s." reserves all rights to change programmes if necessary for events that are out of its responsibility. In no case guests can request any form of compensation. Further the "Villaggio Torre Ruffa S.a.s." will not assume any responsibility for damage or robbery of vehicles, boats or accessories. All limitations of responsibility described in this paragraph turn to advantage of Villaggio Torre Ruffa S.a.s. with its headoffice in Ricadi. In case of dispute Vibo Valentia will be the only competent tribunal.
Villaggio Torre Ruffa S.a.s. does not accept complaints which are not declared written, delivered and validated by the management during the client's stay.